Digital Impact Assistant, Bissau, Guinea Bissau

The digital Impact Assistant performs procedural and some specialized activities of UNICEF's ICT systems, which include desktop administration and server operations. Specialized activities typically pertain to the installation and routine configuration of ICT system components and user orientation. Procedural activities include all other processes that may not require the application of specialized information technology training and knowledge, such as maintaining technical and user documentation and/or serving as a focal point for the receipt and processing of user requests.

How to Apply:
To qualify as an advocate for every child you will have... Education: Completion of Secondary education is required, supplemented with formal training in Computer Science, Information Systems, Telecommunications, and Engineering. ITIL Foundation Certificate or equivalent customer support certification is an asset. Experience: A minimum of five years of practical work experience in information technology, requiring systematic methods of troubleshooting and problem-solving is required.